Case Studies

Game On: How PCA Engenharia Elevated Its Cybersecurity Culture

In a world where digital transformation is happening at an accelerated pace, companies that develop technology do not deal only with innovation. Every day, they also deal with responsibility. 

And PCA Engenharia de Software is a clear example of this. Headquartered in São Paulo since 1992, the company works in the development of digital platforms, corporate systems, and data-driven solutions for sectors such as energy, sanitation, telecommunications, industry, and services. The company carries with it a constant commitment to the security of the information that drives entire businesses. 

But even with a solid foundation of already established security practices, policies, and guidelines, there was a strategic perception within PCA: having well-defined processes was not enough if security was not truly alive in people’s behavior. 

The challenge was not to start from scratch. It was to evolve. 

Press start: The Scenario Before Hacker Rangers

Before Hacker Rangers arrived, the company already had a structured concern with information security, driven mainly by the requirements of corporate clients, many of whom had high standards for data protection and digital governance. However, there was an important point of attention: how could awareness be transformed into something continuous, present in everyday routines, and, above all, engaging? 

Because in today’s landscape, no matter how robust the technology is, the human factor remains one of the main entry points for cyber risks. 

Based on this need, the company realized the importance of having a solution capable of raising employees’ level of awareness, making learning more intrinsic and accessible, and encouraging teams in a practical way that went beyond theory. There was also the goal of reducing risks associated with phishing, social engineering, and other vulnerabilities linked to human behavior. 

And it was exactly in this context that Hacker Rangers entered the game! 

With an approach based on gamification and recurring learning cycles, the program brought a new dynamic into the company. What could previously have been perceived as a technical or distant topic began to gain space in routines, conversations, and day-to-day decisions. 

The change did not happen abruptly, but it was consistent and noticeable.

96% of users accessed Hacker Rangers
175 Cyberattitudes submitted, with an average of 3.3 per user

Little by little, employees began to show greater attention to suspicious emails, more care when using credentials, more responsibility when sharing information, and a more preventive attitude toward digital risks. Security stopped being just an institutional guideline and became part of the collective mindset. 

One of the major catalysts for this transformation was engagement. Unlike traditional approaches, gamification brought lightness, dynamism, and, above all, consistency to the learning process. Content began to be consumed more naturally, without the feeling of obligation, and the continuous cycles helped keep the topic constantly present. 

To further enhance this effect, PCA itself incorporated internal recognition initiatives, valuing employees who stood out throughout the seasons. This movement not only encouraged participation, but also reinforced the importance of the topic within the company’s culture. 

From Knowledge to Action!

Throughout this journey, another important point became clear: cybersecurity training does not only impact the company’s protection, but also the way people work. With a greater understanding of risks and best practices, employees become more proactive, collaborative, and attentive, directly contributing to the reduction of vulnerabilities and to more efficient communication in risk situations. 

In this context, security stopped being an obstacle and became an enabler. Today, PCA Engenharia has reached a higher level of maturity in its digital security culture. And this progress is not based only on technology or processes, but on the combination of these elements with an essential factor: aware, prepared, and engaged people. 

This evolution also strengthens the company’s ability to meet the demands of increasingly rigorous clients, ensuring not only compliance, but also trust. 

Of course, as with any real journey, there are still opportunities for evolution. PCA’s own team points to the potential of incorporating even more advanced content, especially considering the technical profile of its employees. And this kind of vision only reinforces one thing: when the security culture matures, the pursuit of evolution becomes continuous and fun. 

Because in the end, there is no finish line when it comes to cybersecurity. What exists is movement, and  PCA has already understood that. 

Next Levels: What Comes Next in This Journey

PCA Engenharia currently holds Hacker Rangers’ Black certification, the highest level of maturity certification on our platform. Its next steps involve precisely continuing the ongoing learning process, keeping the topic of awareness active in everyday routines, strengthening internal policies, and creating new ways to further engage employees.

The company understands that building a strong digital security culture is not a project with a beginning, middle, and end, but rather a constant cycle of learning, adaptation, and evolution. 

And it is exactly this kind of mindset that turns companies into true Game Changers.

Because in today’s landscape, the organizations that truly stand out are not only those that adopt cutting-edge technology, but those that manage to turn behavior into their main line of defense.